Excellent
customer service has been an essential part of Diamondback Realty's success.  :Here
are just a few excerpts from the many letters we receive from our clients!
I usually can
tell a lot about a
person
after the first meeting, our agent seemed
sincere and honest in wanting
to help us, and answered
all our questions without reservation.
- Tom and
Lisa Kelly
Best home buying experience I ever had! Thank you! -Lance Haselwood
Our Diamondback agent was great!! She was always there for us. We
would highly recommend her. -Dave and Pam Smith
Having never been through anything like this, our agent was wonderful!
-The Valentin's
I've bought a lot of houses, but I've never had better service. Our agent
was fantastic! -John Wonders
Our Diamondback agent was personable, caring, willing to go the extra mile.
We are very pleased to know her. -The Teubner's
Our agent did a
great job. We hope to use him in the future. -William and Jenny
Howard
Our agent was very
professional and went above and beyond to resolve any problems we had. We
appreciate his service. -Mr. and Mrs. Antonelli
Excellent, Patient,
Understanding. He is the right man for this job! -Joe & Annette
Perre
My agent was
exceptional - thanks!! -The Johnsons
My agent worked with us and my very
limited schedule, never pressured me in any way, and looked out for my
interests. - Penny Larsen
I can't thank you enough for helping
me find my home. If I am going to be looking again or decide to sell, you
folks will be the first ones I call. - Shawn Dunsirn
Our Agent was very professional and
very helpful. I think she went out of her way to assist us! - Robert and
Eleanor Pemberton
Our
Diamondback Agent is extremely friendly and always kept in touch. I would
definitely recommend her!! - Eddie and Arianna Yarga
BEST Agent I have EVER worked
with!!! Reg Overholser
I sold a townhouse
through Diamondback Realty and bought a house. My agent even went to my
closing with me. She could I was nervous buying by myself. She went
way above and beyond. - Donna Loewen
Our agent was fabulous - she went far above and beyond good service! -
Kris and Suzanne Bjornson
Our Diamondback
Realty agent exceeded any and every expectation we had of a Realtor. I
cannot think of any better way to say it. Thank you! - Nathan Mears
We were from out of state and she worked with us long distance, went and
looked at houses for us and definitely went beyond the call of duty. She
goes the extra mile!!! - Dennis & Lorna O'Leary
He is my
Realtor now. My agent will list and help me buy all my homes. He's
wonderful wonderful! - JC Ashworth
Our agent was
wonderful. I will certainly refer her to others. She is
knowledgeable, friendly and so some like me who didn't know a thing about buying
a house, she was caring and always took the time to answer all my questions.
Thanks! - Maureen Kemp
Thanks! We love
our new home. - Shawn and Rachel McGeough
I couldn't have wished for a better experience in dealing with buying a
home. Our agent is the BEST! - K. Dicarlo
Beyond Excellent! All The Way! Thank You
Our
agent is literally a miracle worker. The Best in the Business! -
Burt and Linda Smith
Every question we had, she had the answer or was
already in the process of getting the answer Mike and Karen Mattingly
My agent
was
extremely helpful as I was 3000 miles away and she coordinated a lot of extra
items for me. Jeanne Latham
Excellent to work with; very personable and helpful and goes out
of her way to help. Tara OSullivan
He
is
Awesome! He made buying land an easy project. He went above and beyond for
us. Thanks. Brian and Peggy Fisher
I was pretty picky considering the
price range I was in. My agent hung in there and found a cute property that Im
very happy with. Nancy Austin
Our Diamondback
agent was above and beyond
in ALL aspects of our expectations. She really was fantastic! -
The Pollards
Our agent's
knowledge of the historic district allowed us to buy a great house at below
appraised value. She knew we should act on the house as soon as we saw it
because of the current market. Thanks to her quick response, we submitted our
contact and were accepted. Had we waited one extra hour, we might have lost the
house. Amy and Steve Godfrey
Give (our agent)
a Raise! - Ray and Pat Powell
Our agent was very patient and
kind. We are grateful for her and her accuracy. - The Crews
I give my agent a 10! -
Fred Deutsch
Our agent
went
out of his way many times to ensure our happiness. He took initiative in
getting things taken care of. He did an outstanding job!!! Jerry and
Christina Laubmeier
Our
agent
exceeded all our expectations throughout the entire process by not only handling
everything we threw at her, but the many things we
didnt think of. She was the best of the deal. Connie Fornier
We will recommend our Diamondback
agent to everyone! He is professional and knowledgable. - The Hannes
We really enjoyed working with
our Diamondback agent.
S. Mallery
I was very pleased. I always felt like I had top priority which
is extremely impressive! Marsha
St.
Louis
Our agent made
our house hunting very enjoyable. We love our new home! - Wilbur and
Janelle Perkins
She went above and beyond to find me a home. She is wonderful. - Danielle
Robinson
Our agent was
amazing - she went far beyond the call of duty - she is really the best! -
Russell and Traci Stout
I appreciate all the
hard work, dedication and SPECIAL attention...Thanks for making the process of
buying a house fun! - Kathy Jorgenson
Best Realtor I ever worked with. David Hiles
Working with our
Diamondback agent has been a pleasure and has made the buying and selling of
property an easy process. - Merrilyn and Christopher Wisener
I greatly
appreciated the efforts of my Diamondback agent. She was very thorough and
understanding with the sale of my townhouse and repeatedly kept me informed
during the escrow process. - Earl E. Moore
During the final
walkthrough of our rental house, we discovered that the tenant hadn't even
started packing. Our agent assisted in packing up the tenant's belongings
well past 11:00 p.m. In our opinion, she went above and beyond her
responsibilities as a realtor. -Beverly and David Flickinger
This was our first time buying a
home. Our agent was very patient with us and explained every step of the
transaction in great detail so we understood everything.
You've gone beyond
realtor and become a friend. - Dan and Darlene Clair
We were greatly pleased with her as
our agent. She was a great help to us in understanding what and where
our positions were as sellers and how to improve our positions for a better and
faster sale.
I realize that a
faster sale is money in her pocket that much sooner, but she went out of her way
to explain what the realtor that represented the buyer was doing and suggested
what could be done to better our positions which had nothing to do with the
price of the house nor the speed of the sale.
It was purely a personal help she offered and which we took. Edward
Lopez
You went out of your
way to show us dozens of houses until we found the right one! Thanks for
your patience and professionalism! - Laurie and Bill Nevel
Thank you for finding me my dream
home. I just love it! - Gretchen Drake
Our
agent's knowledge of the historic district allowed us to buy a great house at
below appraised value.
She knew we should act on the house as soon as we saw it because of the
current market.
Thanks to her quick response, we submitted our contact and were accepted.
Had we waited one extra hour, we might have lost the house.
Amy and Steve Godfrey
My
agent was absolutely wonderful to work with. She was very professional and
she listened to my wants and needs. - Sarah Wictor
My agent had the patience and understanding I
needed as a first-time buyer and could answer all the questions I had. - Karen
M. Mazakis
Our Diamondback agent was a pleasant
surprise, far exceeding our expectations. - Brad & Judy Hamer
She is a really helpful,
wonderful person!
She is a real professional Lady. - Joe
Corpuz
Give him a raise - J.F.
Verdugo
It was my first time to sell a home and it
went better than expected. Exceptional customer service! - Gerardo & Brandy
Sakedo.
He was wonderful. He was
always willing to do whatever he could. - The Pickerals
He works hard for his clients wants and
needs! He's very personable. We couldn't have asked for a better agent!
My agent was not just
selling a house, she truly cares about the client. She felt like a part of our
family. -Deborah Akinsipe (10/03)
We're you surprised how we feel about our
agent?... Didn't think so? - EXCELLENT! -The Nielsens
She was extremely helpful!
I think she's Great!!! - William Simpson
She is very kind, friendly, business-wise,
and great! - V. Elizabeth Robinson
She was very kind and
concerned with my needs. He is GREAT!
It was a delight to deal with Mr. Hudson -
Dr. Harvey Nelson
Having never been through
anything like this before, she was wonderful. - Tito and Angie Valentins (10/03)
She was great!! She was always there for
us. We would highly recommend her. - Dave and Pam Smith (10/03)
My agent is great!
She was fantastic! Should be employee of
the month! - Scott & Sheri Perry
My Experience with my agent was a total pleasure. She is the most
knowledgeable and most helpful agent we have met - with the patience of a saint.
Especially when it came to the finding and the purchase of my home. She was
there to the end! We love her!!!- Joe Fraga
I greatly appreciated the efforts of my
agent. She was very thorough and understanding. She repeatedly kept
me informed during the escrow process. She also added potpourri and
decorative items to create a "homey" atmosphere. -Earl Moore
She had the patience and
understanding I needed as a first-time buyer, and could answer all the questions
I had. I would recommend her to anyone looking for the best property to
fit his/her needs. -Karen M. Mazakis
My agent was a real help to me in finding
and purchasing my home. She took my requirements and came up with several
properties for me to view. She spent a lot of time on this and
communicated to me via email and phone since I was then located in Puerto Rico
and we had to do everything long distance. I was able to find the house I
wanted and since I was not familiar with all the local laws and requirements,
she walked me through them. -Jeanne Latham
Our
agent was very good about communicating information, delivering to us documents,
returning phone calls, and researching appropriate home that met our specific
criteria. -Beverly & David Flickinger
Our agent was the most
professional, courteous, well-informed, and thorough agent we have ever worked
with. - Doug & Diane Eden
Copyright 1997-2011 by Diamondback Realty L.L.C., Phoenix, Arizona, All Rights Reserved